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Supporting Your Business

Technology

Flexibility continues to be a central theme at Harbour, and our technology options are no exception.  We have a number of technology platforms available for your use at a discounted cost, however our Representatives are not required to subscribe and can use their own technology resources if they desire.  Our low-cost technology options include:

Advisors Assistant

Through the use of Advisor’s Assistant software, Harbour offers contact management (for current clients AND prospects) and a statement consolidation tool.  Advisor’s Assistant can be utilized by Representatives in two ways.  With the first option, Harbour receives the daily download from all available sources, scrubs the data and makes the information available through the home office for $75 per month.  The second option allows the Representative to purchase their own subscription to Advisor’s Assistant and receive their own data.  In choosing option one or two, Harbour has staff to assist you with any questions with the software.

LaserApp

LaserApp is a form filling software.  It can be added to Advisor’s Assistant and other data sources to streamline paperwork.  All Harbour and industry forms can be populated through LaserApp.  Harbour takes care of updating all our forms directly with LaserApp.  The cost for this service is $25 per month.

LaserFiche

Harbour sends copies of all approved paperwork to our Representatives from our imaging system, LaserFiche.  We can help Representatives organize these images in a variety of ways from organizing PDFs on your personal PC to linking your imaging systems to ours.

WebOps

For $10 per month, reps are able to access our back office software with the use of WebOps.  Reps can run blotters, enter or view client information, enter or view orders, check on pending commissions or look at past commission runs.

NetXPro

This is Pershing’s online brokerage access software available to Representatives.  Their basic service is $35 per month.  Using this system, you can place trades, access client accounts, issue checks and much more.

Marketing Support

Our marketing support is based on two guiding principles:  (1) Provide higher payout levels to our representatives so they can invest in their business and  (2) Utilize our industry contacts, home office expertise and buying power to provide marketing solutions that provide the greatest impact per dollar spent. 

Harbour’s marketing department will provide you with:

• Professionally prepared and customized newsletters for client use

                    Emerald Publications
                    Financial Directions

• Introductory brochure that helps you tell Harbour’s story to clients and prospects

• Web site development expertise

                 Emerald Publications
                 Financial Visions

• Branding strategies

• Personal coaching

• Ongoing sales and marketing ideas through our Insight Light publications

 

Operational Support

Our home office staff of 20 people represents the most talented employees in the business. Of the home office staff 12 hold a series 7 license, 10 are registered principals, 3 are options principals, 2 are municipal securities principals, one is a limited municipal principal and one is a financial & operations principal. Our principals have an average of 12 years of industry experience.  With diverse backgrounds and superior knowledge, our support team will help you transact business efficiently and accurately.  The home office staff is cross-trained, knowledgeable in back office broker dealer operations and up to date on the industry as a whole.  We encourage our Representatives to call us with any questions.

 

Compliance Support

We understand what it is like to be a Representative because we have been there.  That is why you will find Harbour’s Compliance department so responsive to your needs.  At Harbour, our compliance department’s focus is on trouble prevention, not sales prevention.  We start by bringing on only the highest quality Representatives with outstanding compliance records.  That strategy allows us to be pro-active, to stay ahead of constantly changing regulations, instead of wasting our time and energy, and yours, on putting out fires.  We strive for approval within 24-hours for your advertisements, communications and seminars.  Since we know our Representatives personally, our administration of compliance issues takes on an entirely human dimension you will not find at larger firms.  Our decisions are thoughtful and considerate because we know they affect real people, not just a Representative ID number.

Commissions

We know you work hard for the money you earn, so our Commission team is dedicated to accuracy and timeliness when it comes to paying your commissions.  We pay commissions to our Representatives on a weekly basis via electronic deposit to their personal checking account.  Commissions are credited to the Representatives’ Harbour account on the day they are received.  Through our WebOps system, you’ll be able to view any pending commissions.  Along with your weekly payout, we provide an easy to read commission statement allowing you to reconcile quickly with your own records.  If there is ever a discrepancy, you can count on our service professionals to provide the personalized service you deserve and work diligently to find a quick resolution.

Payout Schedule

Our payout is among the most generous in the industry.  We believe that each Representative is the best judge of how their business should be run.  So rather than withhold a larger percentage of your commissions to support firm wide technology platforms or marketing plans, we prefer to give more of your gross dealer concession back to you so you can put it to work for your business.  Your payout level is established when you join Harbour and is based on a flat (not incremental) scale.  For example, if your payout is established at 90%, you are paid at that level from the first dollar you earn.  Payout levels are periodically reviewed and subject to change.